Mozak Design Blog

Connecting with Your Customer

What will you say to them?

It is critical that you speak to your client on home page. It is not time to speak about how wonderful your business is. Instead identify what brought them to your wordpress website and how you will offer solutions.

How will you connect with your prospective client?

The best method involves offering a complimentary service that the client views as valuable. Options include: free phone consultations, providing a article or monthly newsletter full of tips in exchange for the customer leaving an e-mail address. This provides your client with a service in exchange for providing you with a method for future follow up. Even if the client is not ready to purchase from you at that moment you have a method for future connections.

How will you build credibility with them?

Once you engage your clients on the homepage, they will want to navigate deeper into your wordpress website. This is where you continue to grow credibility by showing all your business has to offer. You can include information on services, products, and links to related resources. Wordpress Blogs & articles are a great method for providing quality information to your clients. Coupons, hours and location serve clients planning to visit your physical store. All of these pieces are resources to your customers; resources that they will appreciate; resources that will take your business to the next level.

Designing for Your Ideal Customer

Is it bringing the you the business your need?

So, who are your customers? This may seem like a silly question. However, I do not want you to focus on the breath of customers your serve. Instead, consider the ideal customer you want to reach. This is who you want to design your wordpress website for.

Imagine your perfect customer just walk through the door. Describe them:

• Who are they?
• Why are they coming to you today?
• How will you solve their issue?

Once you know who your ideal client is, you can design your wordpress website to serve them.