Susan Rich, Copy-Writer
Posted in: Client Stories
Susan’s Story
I started working with Jocelyn when I hit website overload: Three different WordPress sites, all with a different back-end operation.
Like many solo-pros, I built my websites piece by piece. I had a very distinct vision about WHAT I wanted each one to do – but lacked the programming savvy (and patience) to make it happen. The result was predictable – website mayhem.
Being a copy-writer (author, public speaker, marketing expert and internet radio show host) I wanted a site with clean lines, simple navigation and a streamlined back-end that allowed me to create pages and update content whenever the mood struck. I’ve been using WordPress for years and would never change.
One website is for my primary business, RichWriting.com. The second is the author platform for my book: Write it Rich! How to write a kick-butt resume cover letter. And the third is for a slowly evolving sideline: Rich&GlutenFree.
What I want people to know is that I work with both business owners and job seekers to help them grab attention, drive action, and get results. Business owners need more clients; job seekers need a job – and I excel at helping both groups launch their get-noticed-now! strategy.
From writing workshops to 1:1 consulting, I’m obsessed with helping every person I work with succeed. That means my professional partners must have the same drive, the same integrity and passion.
Jocelyn Mozak is the ultimate partner for my trio of websites.
Working with Jocelyn was a great experience: She dove into the mechanics of making each site work properly. She created efficiency and continuity – simple changes that make it easy for me to work behind the scenes on all the sites. She updated databases, installed new software and made sure my existing data was safely archived. Jocelyn even worked directly with my website host to address their database problems – an effort completely above and beyond anything I ever expected!
What I love about Jocelyn is her approach to client service: If I’m not asking for updates or tweaks, or lessons in how to use new tools like AWeber, she is pinging me about changes I can make to ensure my users get the most out of my websites.










