Posted in: Client Stories
I created my first website when I was in school, then 4 years later, it was like, “Wow, I have a lot more offerings now than I did then”. I just kept adding on and adding on. Eventually it resembled a studio apartment that looks like a big house but nothing really matches and you can’t get anywhere. My business had shifted and grown enough that I decided it was time to invest in a new website.
Jocelyn helped me a couple of years ago doing some SEO work on my old site. We then met again at a women’s business retreat. Half the people there seemed to have worked with Jocelyn on developing their website and were raving about how great it was to work with her. It was a no brainer, you go with the personal references.
I liked that we started off when an in person meeting with her and her designer Kathleen. This set the stage and we got the big picture sorted out. My biggest kudos is her responsiveness. Everything was done really quickly and she responded to my emails, lightening speed. If I ever had any little problem it was fixed before I could even hit send on my email practically.
Working with her via email was really nice because I’m really busy. I don’t do a lot of meetings because I have so much going on. For me, communicating via email was a great help. It was convenient and quick. And, she always seemed to know what I wanted even if I didn’t. It was great. She would give me a couple of choices, but not too many choices on how something was going to look or function, gave me examples and I could easily choose the solution. It was seamless.
My website now reflects me and gives my business a professional and organized feel with consistency. Even though I had functions such as scheudling appointments, classes and a shopping cart, Jocleyn helped me to upgrade these areas so they would work more smoothly. These updates alone has given my visitors a sense that “ hey, this person knows what they’re doing and has their stuff sorted out”.